FAQs

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Thinking about getting a subscription?

Q: Where can I see a sample copy?

A: Download a sample copy!

Q: How much does AuKids cost?

A: We wanted to make it affordable as possible so we cover our costs, it's a not for profit enterprise. AuKids is £16 a year or £21 including a Starter's Special. All prices include p&p unless you are outside the UK.

Q: I'm tired of trawling through material for parents of children with autism on the web... Please tell me this isn't another heavy read?

A: AuKids contains solid, down to earth, upbeat, advice at an affordable price. It's your coffee table pal. It's even humorous.

Q: You aren't going to peddle doubtful autism 'remedies' at me, are you?

A: The AuKids editors are a mum of twins with autism and a speech and language therapist specialising in autism. We have no hidden agendas. We offer impartial advice and are dedicated to help you weigh up what's out there. We do plenty of research before each feature, and if it isn't scientifically sound, it isn't going to make it into AuKids!

Q: I'm not wasting my cash on a load of adverts, am I?

A: Because we are a social enterprise, we do not rely on advertising. Inside, you'll find just a small number of useful adverts. That's why we're a small magazine. It's wall to wall quality editorial and once you've finished it you'll feel as if you've been able to learn from start to finish, with no wasted pages unread. Also, at only £16 a year for four issues, it's still nice and affordable. Plus you have FULL access to our downloadable archive.

Q: How do I know you're any good?

A: Find out what our subscribers think of us.

Q: Can I buy a gift subscription for someone else?

A: What a thoughtful person you are. Yes you can, just indicate that it's a gift membership when you subscribe.

Q: I live outside of the UK, can I subscribe?

A: You certainly can - extra postage is included in the price of your subscription and you'll be able to see how much before you buy, or just ask us.


Already a subscriber?

Q: When is my next copy of AuKids due?

A: AuKids is out every quarter: We go to print at the end of January, April, July and October. The next issue is due out at the end of October 2017 (Issue 37).

Q: Where is my magazine?

A: We are a small company, so when you subscribe you'll receive the next available quarterly issue of AuKids. If you subscribe within a month of an issue coming out, it's likely you'll receive that one. After that, your name will be added to the mailing list for the next issue. This means that we can meet demand with a print run to match. If you think we've forgotten you, just drop us an email at admin@aukids.co.uk and we'll confirm yourdetails.

Q: Where's my Starter's Special?

A: If you choose a subscription including a Starter's Special, your special issue will arrive in the same package as your first copy of AuKids. One glorious package of encouragement - should get you well on the road to parenting success!

Q: How do I renew my subscription?

A: When you bought your subscription, you should have been given a username and password. If you go to our website home page, you will see on the left a space for you to fill them in. Once in, you can renew. If you prefer, write to us with a cheque payable to AuKids magazine to AuKids, PO Box 259, Cheadle, Cheshire SK8 9BE.

Q: What if I forgot my password?

A: AuKids can remind you - just contact us via the website Contact page.

Q: Can I telephone you?

A: The AuKids team mainly works from home, which is why we don't give out a telephone number. If you particularly want to speak to us in person, just include your phone number when you contact us and we'll get back to you. You'll find we're pretty quick at getting back to most queries via email, though.

Q: I haven't received my magazines for a while.

A: Whaaaaat? Please don't wait this long before you get in touch with us. We want happy readers, not sad or disappointed ones. Occasionally technical glitches do occur. We can't always help them, but we can certainly put things right if you email us as soon as you realise something's not quite right and we can sort out any hitches.

Q: Can I receive past magazines?

A: For a small donation, we will send you past magazines if we have them available. You can also download past issues at our magazine archive for subscribers only.
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